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@dmvrtx dmvrtx commented Nov 4, 2025

Fixes WOOPMNT-5113

Changes proposed in this Pull Request

  • Changes to the dispute summary screen, addressing higher fees for the dispute type and the specifics of the case.

Testing instructions

  • Set up a WooCommerce store with WooPayments.
  • Make a purchase using a card number 4000008400000779 to trigger a Visa Compliance dispute.
  • As a merchant, open the payment details page for the dispute and verify that it matches the expectations in the reference design.
  • Make another purchase using a different test card number, e.g. 4000000000002685 which creates a "Product not received" dispute.
  • Open the dispute page and verify that it remains consistent with the dispute type, i.e., there are no mentions of the special $500 fee for challenging a Visa compliance issue. The "Challenge Dispute" button should be enabled on load.
Visa.Compliance.dispute.mov

  • Run npm run changelog to add a changelog file, choose patch to leave it empty if the change is not significant. You can add multiple changelog files in one PR by running this command a few times.
  • Covered with tests (or have a good reason not to test in description ☝️)
  • Tested on mobile (or does not apply)

Post merge

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github-actions bot commented Nov 4, 2025

Test the build

Option 1. Jetpack Beta

  • Install and activate Jetpack Beta.
  • Use this build by searching for PR number 11121 or branch name woopmnt-5113-visa-compliance-dispute-requires-attention-to-a-specific-fee in your-test.site/wp-admin/admin.php?page=jetpack-beta&plugin=woocommerce-payments

Option 2. Jurassic Ninja - available for logged-in A12s

🚀 Launch a JN site with this branch 🚀

ℹ️ Install this Tampermonkey script to get more options.


Build info:

  • Latest commit: ed81166
  • Build time: 2025-11-10 15:32:35 UTC

Note: the build is updated when a new commit is pushed to this PR.

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github-actions bot commented Nov 4, 2025

Size Change: +982 B (0%)

Total Size: 874 kB

Filename Size Change
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@dmvrtx dmvrtx requested a review from Copilot November 4, 2025 15:25
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Copilot encountered an error and was unable to review this pull request. You can try again by re-requesting a review.

@dmvrtx dmvrtx marked this pull request as ready for review November 5, 2025 10:32
@dmvrtx dmvrtx self-assigned this Nov 5, 2025
@dmvrtx dmvrtx requested review from a team and Copilot November 7, 2025 10:55
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Copilot encountered an error and was unable to review this pull request. You can try again by re-requesting a review.

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I noticed a potential issue while testing:

  1. As a merchant, enter the details of a Non-compliant dispute
  2. Enable the checkbox and click Challenge Dispute
  3. In the details view, leave everything unmodify and click next
  4. Check an error notifications appear
Image

From the dev tools:

{
    "code": "invalid_request_error",
    "message": "Error: Invalid boolean: 0",
    "data": null
}

Can you take a look please? Or is it maybe my local?

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dmvrtx commented Nov 10, 2025

That's a good catch! I recall it needs a special flag to be passed for the Visa Compliance disputes, which is not happening right now.

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dmvrtx commented Nov 10, 2025

@mgascam The issue with not being able to proceed with dispute challenge is fixed in 8eb7464. It was indeed a missing flag

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3 participants